Protection for Travelerscreated by explorers.

Rated Excellent by customers on Reviews.io

Crafted by True Travellers

Accessible when you’re currently overseas

Single-trip and multi-trip coverage

A policy tailored to your needs

When traveling abroad, never compromise on your travel insurance coverage, because if something goes wrong, you’ll want the highest level of protection for yourself and your belongings.

At The True Traveller, we specialize in offering expert travel advice for destinations worldwide. Based on customer feedback, we’ve enhanced our insurance website, improved its affordability, and broadened our product selection.

On Single Trips, we provide three Policy options: True Value, Traveller, and Traveller Plus. True Value caters to travelers under 40, ideal for those booking last-minute trips or backpacking. The Traveller policy, our top choice, suits both vacationers and thrill-seekers, while Traveller Plus offers extended medical and cancellation benefits.

Our Annual Multi Trip Policies include the True Value and Traveller plan, providing coverage for an unlimited number of trips each year, each with a maximum duration of 30 days. Additionally, the Traveller Plus option extends this benefit with improved protection for unlimited trips, allowing stays of up to 70 days per trip.

True Worth

Tailored for travelers under 40, as well as those seeking last-minute trips or backpacking adventures

The Wanderer

Ideal for both vacationers and thrill-seekers, this option remains our top choice

Traveller Plus offers enhanced features and benefits designed for the modern traveler, providing a superior experience with added convenience and exclusive perks. It caters to those seeking extra comfort and value during their journeys, ensuring a more enjoyable and seamless travel experience.

Tailored for travelers seeking improved medical and trip cancellation protection

True Worth

Tailored for adventurers under 40, as well as those booking last-minute trips or exploring with just a backpack

The Wanderer

Ideal for both vacationers and thrill-seekers, this option remains our top choice

Traveller Plus offers enhanced features and benefits designed to elevate your travel experience, providing added convenience and value for frequent explorers.

Tailored for travelers seeking improved medical and cancellation protection

Annual Multi-Trip Coverage Plans

Our True Value and Traveller policy provides coverage for an unlimited number of trips annually, each with a maximum duration of 30 days. Additionally, the Traveller Plus policy extends this benefit with improved protection for unlimited trips lasting up to 70 days.

A single policy that handles everything you do. What a relief!

Our standard coverage includes 92 activities, encompassing non-manual work. For those seeking greater adventure, the Adventure Pack adds 41 more activities, such as trekking up to 4,600m. We also offer Extreme and Ultimate Packs. The Extreme Pack covers unlimited-altitude trekking, rugby, potholing, and more, while the Ultimate Pack extends to Ice Climbing, Parachuting, Hang Gliding, and even Powerbocking!

Insurance options available for your consideration

Trekking

One-way

Backpacker

Exploring the World During a Gap Year

IEC for Canada

Snow and ice athletics

On the Move Already

Multi-trip

Trekking

One-way

Backpacker

Exploring the World During a Gap Year

IEC for Canada

Cold-Weather Athletics

On the Move Already

Multi-trip

What makes True Traveller the best choice for your purchase?

The True Traveller began as a travel company, not an insurer, and while we take pride in offering the most competitively priced insurance possible, we recognize that cost can deter some from purchasing it initially. Our philosophy is simple: if travel insurance is beyond your budget, then traveling isn’t financially feasible for you either.

What makes True Traveller the best option?

Collaborating alongside AXA

Already Traveling Cover

92 standard activities

Around-the-clock emergency support available at any time.

Assertions made on the internet

Single-trip travel insurance

Protection for vehicles and electronic devices

Coverage for active pursuits and high-risk situations

Collaborating with AXA

Cover for Those Already on the Move

92 standard activities

Around-the-clock emergency support available at any time.

Digital assertions

Single-trip travel insurance

Protection for vehicles and electronic devices

Coverage for active pursuits and high-risk situations

Having confidence in your insurance provider

Putting service first is our top priority, and it’s what drives everything we do. We’re thrilled to have earned a 5/5 rating from the independent review platform, Reviews.io.

Travel protection

Support

Additional details

© The True Traveller Limited 2010-2025. All rights reserved.

Authorised and overseen by the Financial Conduct Authority (FRN 756107).

Our Insurance Provider

Your True Traveller Policy is provided by Inter Partner Assistance S.A., a member of the AXA Group, among the globe’s biggest insurance providers.

Already on the Move – No Issue

If you’re already on your trip and your prior insurance has expired, or if you neglected to arrange travel insurance before departing, you can easily apply online and receive instant coverage.

Please be aware that if you have already misplaced a piece of luggage, consulted a medical practitioner, or are currently unwell or injured and planning to seek medical attention, we cannot provide assistance. Insurance is designed to support you in case of potential future incidents, not for situations that have already occurred.

92 standard activities

Your Traveller Policy covers 92 standard activities, such as Bungee Jumping, Horse Riding, Safari Touring, and Scuba Diving up to 18M, along with many other adventures you might enjoy during your travels. It also extends to non-manual jobs for those on a Working Holiday, including bar and restaurant employment.

When you apply for Insurance with us, you can choose from our Adventure, Extreme, or Ultimate Activity Packs. These options provide broader coverage, extending to activities like Rock Climbing, Trekking at any altitude, and even light manual labor if you’re on a Working Holiday.

Around-the-Clock Medical Support Service

In the event of an accident during your travels that requires hospitalization, AXA Assistance provides round-the-clock support with a dedicated team of multilingual experts and healthcare professionals available 24/7.

You can reach them internationally by dialing+44 20 7985 7446, or for those located in the USA or Canada, a toll-free number is available for calls.1-800-986-6380.

They can help you by covering your medical expenses and, if required for health reasons, organize your return flight home for additional treatment.

Select your preferred Activity Pack

The Traveller Pack comes as a standard feature with every policy we offer. You have the option to enhance your coverage for more adventurous pursuits, ensuring protection during such activities. Should an activity not appear on our list, reach out to us, and we’ll check if it can be added to your policy.

(1)To drive a motorcycle, you must hold a valid license issued by your Country of Residence; otherwise, coverage will not apply. For UK residents, protection is only provided if you possess a full Motorcycle Licence or, alternatively, have completed a Compulsory Basic Training (CBT) course within the last two years. A helmetmust be put onwhile operating a motorcycle.

(2)Non Manual/Clerical Work refers to professional, administrative, or office-based tasks, including roles such as classroom teacher, classroom assistant, au pair, child-minder, or employment in bars and restaurants.

(3)You must possess a valid motorbike license issued by your Country of Residence to operate a motorcycle; otherwise, coverage will not be provided. A helmet is required.must be put onwhile operating a motorcycle.

(4)Permitted Manual Work refers to tasks such as general farm labor and harvesting fruits. This encompasses operating tractors and comparable farm equipment, provided all necessary licensing conditions are met; medical and care-related roles, including those of doctors, nurses, midwives, and medical elective placements (excluding dental electives); as well as light construction and do-it-yourself activities like painting, decorating, or simple building work utilizing only lightweight power tools. Permitted Manual Work does not extend to jobs involving plant, trade, or industrial machinery, heavy-duty power tools, or working at elevations exceeding 2 metres.

(6)Volunteering refers to engaging in community or wildlife conservation initiatives organized by a professional entity. This can involve tasks such as caregiving, education, or healthcare support. It may also encompass supervised construction or renovation projects for communities or charities, along with other Approved Manual Work, as long as the activities exclude the operation of specialized machinery (except tractors), non-household power tools, or working at elevations exceeding 2 meters.

(7)You must possess a valid motorbike license issued by your Country of Residence to operate a motorcycle; otherwise, coverage will not be provided. A helmet is required.must be wornwhile operating a motorcycle.

(8)Trekking above 4,600 meters does not involve rock climbing at high elevations. The Ultimate Pack includes Mountaineering for such activities. However, trekking encompasses peaks like Mera Peak and Island Peak in Nepal, as these routes are classified as treks and do not demand mountaineering expertise to reach their summits.

(N)When visiting Nepal, choosing the Trekking in Nepal option is essential.

Please be advised: The activities listed above are governed by the complete policy terms and conditions. We recommend reviewing them to confirm your satisfaction with the coverage you choose to secure.

Have you begun your journey yet?

Is it possible to purchase this Insurance if I’m currently overseas?

If you are a usual resident of the UK or Europe and your existing insurance has expired, you can purchase a Single Trip policy online through us. This is based on the condition that no incidents have happened at the time of purchasing the cover that could result in a claim or might lead to one in the future. Naturally, this insurance will not cover lost belongings if they were already missing, medical expenses if they were already accrued, or any other known circumstances at the time of obtaining the policy that could prompt a later claim. Please be aware that, as a precaution against fraud, coverage does not apply during the initial 48 hours after policy purchase, unless you sustain an injury due to an accident.

Please be aware that if you are currently on your journey, youMUSTChoose this option to ensure your Policy remains valid.

If I purchase Insurance and fall ill, where will I be repatriated to?

If this rare situation occurs, you will be returned to your home country provided the necessary geographic premium has been covered and approved by the 24-hour Emergency Medical Assistance Service.

Please be advised: The FAQs provided are governed by the complete policy terms and conditions. We recommend reviewing them to confirm your satisfaction with the chosen coverage.

Where is your usual place of residence?

Your Country of Residence refers to the nation in which you:

• Are you a citizen or a lawful resident
• Have the ability to obtain medical services in that nation via a National Health Insurance Scheme or private health coverage.
• You will be transported back for continued medical treatment if required due to a serious accident or severe illness during your travels.
• Possess an unlimited and absolute right of access
• Reside at a permanent home address

If you have traveled recently, please note that there are no minimum residency requirements. For instance, as a British Passport holder with the right of abode in the UK, the duration of your stay in the UK over the past year is not a concern, as long as you meet all the specified conditions at the time of securing this insurance.

Commencement and Conclusion Dates

The Start Date refers to the day you depart from home to begin your journey, or the date you wish your coverage to commence if you’re already traveling.

The End Date refers to when the policy will lapse; choose the date you anticipate coming back or arriving at your destination if one-way coverage is sufficient.

Travelers Ages

Enter your current age. If the child is less than one year old, input 0 for the age.

Exercising Care While Traveling

Exercise Caution at Residence

Proceed with Blank Age Awareness

Proceed with Blank Age Awareness

Include the age input field using a spinner with a plus button to input the traveler’s age.

Exercise Caution with Minimum Age Set to Zero

You have indicated that all travelers are under 18 years old. If this is incorrect, please return and adjust the information to proceed with your application.

If all individuals listed are under 18 years old, remember that the person buying the insurance must be at least 18 years of age to enter any financial agreement.

By proceeding, you acknowledge that you are the parent or legal guardian acting on behalf of the child to be covered by insurance.

Proceeding with ongoing movement Caution

We can provide travel insurance for you even if you’ve departed from home and are already on your trip, but this is strictly contingent upon the condition thatnothing has yet to occurthat has resulted in a claim or could result in a possible claim.

This implies that if you have previously misplaced a piece of luggage, consulted a healthcare provider, or are currently unwell or injured and planning to seek medical attention, this policy will not cover any portion of a claim. Additionally, any claim submitted under these circumstances could be considered fraudulent, which is illegal.

To deter dishonest claims, coverage will only begin afterWithin two days of acquiring the policyAny sickness or injury that arises during this waiting period will be classified as a pre-existing condition and willexcluded from coverageIf you sustain a significant injury during an accident within this 48-hour window, and it can be confirmed by an Independent Witness, your coverage will apply starting from the date the policy began.

Keep in mind that the 14-day cooling-off period does not apply if you are already abroad, meaning no premium refund will be issued if you decide to cancel the policy.

Exercise caution for the maximum allowable duration.

Apologies, but the policy duration cannot exceed 366 days for individuals aged 50 or above. Kindly adjust your End date accordingly.to receive a quote.

Kindly adjust your end date as needed, and keep in mind that you can always extend your coverage with us, even if you’re still traveling when this period concludes.

Exercise caution for the maximum duration.

Apologies, but the policy duration cannot exceed 548 days if you are 36 years old or older. Kindly adjust your End date accordingly.to receive a quote.

Adjust your end date as needed, and keep in mind that you can always extend your coverage with us if your travels continue beyond this timeframe.

Trip Type Maximum Duration Warning

Apologies, but the policy duration cannot exceed 548 days (18 months). Kindly adjust your End date accordingly.to receive a quote.

Kindly adjust your end date as needed, and keep in mind that you can always extend your coverage with us, even if you’re still traveling when this period concludes.

Note:For a 2-year coverage period, adjust your destination selection to Worldwide, which includes the USA and Canada.

World Wide Trip Maximum Time Limit Warning

Apologies, the longest duration allowed for a policy is capped at 731 days (24 months). Kindly adjust your End date accordingly.to receive a quotation.

Kindly adjust your end date as needed, and keep in mind that you can always prolong your coverage with us, even if your travels continue beyond this timeframe.

Exercise Caution with Maximum Advance Booking

Apologies, but the policy’s start date cannot exceed 364 days from today. Kindly adjust the commencement date accordingly.

Caution

We apologize, but because the majority of our insurance policies cater to adventurous activities and backpackers, the highest age we can cover is 65. Due to the nature of our business portfolio, we are unable to secure Underwriters’ rates for individuals beyond this age limit.

For individuals living in the UK, we advise calling on0330 024 9949they provide coverage for individuals who are 66 years old or older.

Goodtogoinsurance.com operates under Ancile Insurance Group Limited, a company authorized and regulated by the Financial Conduct Authority (registration number 471641).

Residents of Europe should reach out to their nearest AXA Insurance branch for assistance.

Caution

We apologize, but because most of our insurance policies cater to adventurous activities or backpackers, the highest age we can cover is 65. Due to the nature of our business, we’re unable to secure Underwriter rates for individuals beyond this age limit.

No travel insurer we are aware of provides coverage for individuals aged 66 or older who are already abroad. Therefore, we recommend reaching out to your existing insurer to check if they can prolong your current policy.

Exercise Caution with Start Dates

Exercise Caution Regarding End Dates

Please be aware that this website, along with all associated documentation and communications regarding this policy, is accessible in theThe English Language only.

Our system has identified that the device you are using does not seem to be situated in your Country of Permanent Residence.

Please note that selecting the “Already Travelling” option on this page is required for your policy to remain valid. If the Already Travelling endorsement does not appear on your Policy, the coverage will be void and any claims could be rejected.

You might be buying this insurance on behalf of another person, or your connection could be routed through a different country via a Corporate Internet, which we are unable to identify. If either scenario applies, kindly call The True Traveller, and our team will be happy to help.

Exercise Caution with Start Dates

The effective date for your insurance has already passed. Kindly update the start date accordingly.

All True Traveller plans provide coverage for medical expenses, trip cancellations, and early returns due to Coronavirus.

To learn more about the Coronavirus and how it relates to your True Traveller policy, visit the Coronavirus FAQs section on our website.

Pre-existing Medical Conditions with Automatic Coverage

If you have any of the pre-existing medical conditions mentioned here, you are automatically included in this insurance coverage, and there is no requirement to disclose these conditions.

If the specified requirement is satisfied, the following medical conditions are automatically covered:

• You have not received hospital care (including same-day procedures or emergency room visits) for that condition in the previous period.two years.
• Your prescriptions for that condition have stayed the same over the last six months.

Your travel insurance does not cover expenses for ongoing medication or treatments needed during your trip to manage any Automatically Accepted Pre-Existing Medical Conditions. This includes costs like inhalers for Asthma or routine check-ups for Diabetes. However, emergency medical treatment required due to a change in your condition will be covered by your travel insurance.

• do not have any other lung condition

• were diagnosed over a year prior to your purchase of this policy
• You must not have undergone chemotherapy or radiotherapy in the year prior to buying this policy, and the cancer should never have metastasized beyond the breast or prostate.
• To qualify for this policy, your PSA level must be 3.0 or below if you have prostate cancer.

Please be advised that the FAQs provided are governed by the complete policy terms and conditions. We recommend reviewing them to confirm your satisfaction with the chosen coverage.

POLICY DESCRIPTION

An Immediate Relative, as defined by policy, includes mother, father, sister, brother, wife, husband, daughter, son, grandparent, grandchild, parent-in-law, son-in-law, daughter-in-law, sister-in-law, brother-in-law, step-parent, step-child, step-brother, or step-sister.

Maximum Depreciation Allowances

The compensation for lost, stolen, or damaged baggage is determined by the duration of ownership for each claimed item. Items purchased within the last year will be reimbursed at their full original cost. For possessions older than one year, the reimbursement amount will be adjusted according to the deductions outlined in the following table.

NoteItems older than 12 months may have deductions applied due to normal wear and tear.