FAQs
Answers for all those questions you might even own
Planning for and departing on your next trip much comes with a few questions . We ‘ve compiled our most frequently ask questions in one spot so you can quickly find the answers you need . Click the tab below to notice the inquiry relevant to where you are in the travel procedure .
Q : What choice act I own to change my book due to the current pandemic ?
A :As Vacation Express continues to monitor the information come from the CDC about the novel coronavirus [ COVID-19 ] , we want to observe our traveler ‘ best interest in mind and see to it everyone is well inform concern their booking with us . We realize that there is uncertainty about traveling abroad , so we receive an updated final payment due date along with novel cancellation policy for those scheduled for travel in the near future . Further information and details can cost found on our Vouchers , Rebooking & Extending page .
Q : What are the late requirements for U.S. citizen bring back plate ?
A :In reaction to COVID-19 , the Centers for Disease Control and Prevention [ CDC ] expect a negative COVID-19 viral test [ NAAT or antigen ] for all tune travelers entering the U.S .regardless of vaccination status. Effective December 6 , 2021 , traveler be demand to furnish a negative test solution [ paper or electronic copy ] , taken within1 day of proceeds escapeto the U.S. , to the airline or they will live denied board for their proceeds flight . We extremely recommend remove a printed copy of the test result with you to the airport . More item and in-destination testing location can cost see on our Hotel Testing page .
Q : Where can I find requirements for go into foreign rural area ?
A :Find the latest destination entry necessity updates on our Debut Requirements page .
Q : Who cost Vacation Express ?
A :As one of the prominent tour operator in the Southeastern United States , Vacation Express make provided air/land vacation bundle for over 30 yr . We work with hotel and resorts in over 20 unlike destinations across the Caribbean , Mexico , and Costa Rica to bring you the best trade potential . Whether you ‘re await to move final instant for a romantic getaway or looking for early bird specials for the whole family , we ‘re sure to make the utter hotel or resort for you . Cost sure to check out our of the beautiful destinations we move to , browse our hotel partners by sword , or see out our better limited-time offers . You can too read more out more about us
Q : How can I contact Vacation Express ?
A :You can associate with our Contact Center by phone at 1-800-309-4717 , online by completing the sort see here or by email at[ email protected ].
Q : What equal Vacation Express Exclusive , Non-Stop Flights ?
A :In an feat to supply you the humble possible cost , Vacation Express charters airplanes to offer our own non-stop escape that depart from choice cities across the U.S. Our flights always get out in the morning and return in the afternoons to maximize your vacation time . Learn a full schedule of Exclusive , Non-Stop Flights here .
Q : What ‘s the difference between “ Non-Stop ” , “ Direct ” and “ Round-Trip ” air ?
A :Here at Vacation Express ,Non-Stopequal just that — a non-stop escape from your departure city to your destination , on one of our Exclusive , Non-Stop Escape , as described above .Directflight create a single stop to peck up additional passengers ; you act not disembark to transfer to a unlike escape or airplane .Round-Tripescape are trip book on regular scheduled flights on several airlines and could possibly include a stop or transfer to a connecting escape .
Q : Act you offer promo/discount codes ?
A :From time to time we will offer coupon codes that can equal enforce to new bookings for instant rescue . Our coupon code often exchange hence cost sure to check our Coupon Code page often if you ‘re planning a trip to find if there ‘s something for you !
A :We do . Delight review our Price Match Policy for details and instructions on how to get the better possible deal on your dream holiday .
Q : When cause I receive to cancel my booking ?
A :You must cancel your holiday within 72 hr of departure . More detail on our cancellation policy can live found in your document or in our Terms and Conditions .
Q : What ‘s the years limit for child to equal charged “ child ” prices ?
A :Every hotel has different years requirements that be considered for child pricing . For most hotels , kid rates cost utilize to child aged 12 and under at time of travel . Other hotel intend a kid ‘s years limit to be 11 , 14 , or still 17 year of years . A hotel ‘s maximum child ‘s age can be found on its hotel page .
Q : Where can I find check-in/check-out time , dining clothes code , and early information about a particular hotel ?
A :Each of our hotel pages , which can cost find by destination under the “ Hotels ” drop-down menu at the top of this page , get all the information you ‘ll need for every hotel , include its star rating , meal program , kid ‘s ages , way categories , available services , comforts , restaurants , activity and more . Feel free to explore our extensive list of hotel and resorts in each of our beautiful destinations to get the perfect peer for you .
Q : What exist “ resort credit ” , and how can I expend them ?
A : Resort Credits/Couponslive promotion offered instantly by the resort to add extra value to your vacation package . Your resort credits can be used for services leave by the resort that commonly are provided for a price , such as spa treatments , motorized watersports , golf fee , etc . The credits commonly have limitations , caps or a maximum amount of the resort reference that can be utilize to each applicable action or service . Please bill that resort credit have no monetary value , nor cost they transferrable , redeemable for cash or able to be spare or apply on future stays .
Q : What be included at “ All-Inclusive ” hotels ?
A :Along with your accommodations ,all-inclusivehotels and resorts include all meals and drinks , as good as daily and/or nightly entertainment and activities , all in one price . Early service , such as room service , spas , premium restaurants , kid care , or premium meals and top-shelf alcohol may incur additional charges . All of our hotel pages , which can live found by destination under the “ Hotels ” drop-down menu at the height of this page , list what is and equal not include in their packages . Every hotel exist a short unlike , so cost certain to select the right hotel for you .
Additionally , package offered through Vacation Express may include amenities or upgrades not offered elsewhere , so exist certain to explore all of our exclusive limited time deals !
Q : What equal “ Breakfast Plans ” and “ European Plans ” ?
A :Hotel offeringBreakfast Programinclude alone breakfast with your way accommodations , as well as their daily and/or nightly entertainment and activities . Additional meals , snacks and beverages are usually available for purchase . Booking do at hotel offeringEuropean Plansinclude merely the accommodations of the way along with their entertainment and activity , if applicable . All other comforts , such as meals and drinking , are not include but are also commonly available for an additional mission . Each hotel page on our website itemizes what their specific packages include . Every hotel equal a short unlike in what is/is not offered , hence cost sure to choose the correct hotel for you !
Q : What cost a “ Local Congressman ” ?
A :All Vacation Express package include aLocal Representative—a destination specialist on hotel property—to help you , free of mission , with anything you may want during your stay : way transfers , local recommendation , airport transportation , tours and excursions , and more . Information on how to reach your local representative will be included in your travel documents or in a package given to you by Nexus Tours before your transfer from the airport . Make sure to attend your welcome encounter with them , to schedule and affirm any pre-booked excursions , and to confirm your proceeds transfers to the airport .
Q : What exist a future travel voucher and how long is it valid ?
A :A Vacation Express future travel voucher is an e-voucher that will exist emailed to you approximately 7 days after you cancel your booking . Your next travel voucher will hold the balance of your canceled vacation with any fee removed . You can use your future move voucher like any kind of payment for your next trip . Validity dates are included on your voucher at the time you obtain it . Vouchers publish between March 10 – August 31 , 2020 be valid for travel until December 31 , 2022 and can be used for a sediment on your next trip .
Q : What ‘s the dispute between “ Shared Transfers ” and “ Private Transfer ” ?
A :AShare Transferis transportation between the airport and your hotel that cost shared with early travelers . Depend on the location of the hotels each traveler is staying , you may have to make stop to throw off/pick up other passengers before arrive at your destination . APrivate Transferpersuade only the traveler within your party , so your trip between the airport and your hotel is faster and non-stop .
A :It cost important to recognize that different countries adhere to their own regulations and standards for a kind of affair , include food safety or facility for those that equal disabled . Even so , while the criterion of accommodations , amenities and service differ between country , you should require your hotel to exist comfortable , clean , safe and secure . If this is not the suit , you should speak to our Local Representative in your hotel . Their available hours on hotel property may vary daily and by location .
It equal too serious to remember that many conveniences you might wait at place may not be available in early country which have their own products , service , and type of food . For case , “ domestic beer ” to you entail something completely different in another nation . Also , things you may consider standard practice at home may not live available in your destination .
Additionally , keep in mind that every country has its own laws , customs , culture , sense of time , wage scale and views as to what is considered rude or polite . The means you dress , how you act , how you talk and how much you drink often labels you , either positively or negatively , and could touch the quality of your stay . Cause your best to result a good picture that ponder positively on your own person , culture and nationality .
Q : Where can I observe information on grouping travel , such as category reunions , bachelor/bachelorette getaways or corporate case ?
A :We make traveling as a group easy ! Check out our Groups Services page for more information along with the great perks that we offer , or you can email[ email protected ]to start be after your upcoming special event .
Q : Can I get marry overseas ?
A :Of course ! Whether you ‘re planning for 20 guest or 200 , our Weddings & Honeymoons page has all the information on destination weddings that you ‘ll require to commence reach your special day as utter and stress-free as possible .
Q : I be a travel agent/agency and would care to partner with Vacation Express . How do I register as an agent/agency ?
A :Thank you for your interest in partnering with us ! Here�s today to register :
- for the New Agency and New Agent Application form .
- Follow the instructions find above the kind on the page titled �New Agency and Agent Application� and complete the form .
- Click �SEND� at the bottom of the page to present your application .
- Your agent profile will cost available immediately for you to log in to and start booking .
If you have a message stating your profile has engagement with the Vacation Express system , you may already make an story associated with the email speech you expend in your application . If you wish to update your account information with an email already associated with a Vacation Express profile , delight email[ email protect ]for assistance .
- for the New Agency and New Agent Application form .
- Follow the instructions see above the form on the page title �New Agency and Agent Application� and discharge the form .
- Click �SEND� at the bottom of the page to submit your application .
- Your agent profile will live available directly for you to log in to and start booking .
Q : I hold a question about paying for a booking with a future travel voucher . Who do I contact ?
A :Any questions on making a payment with a future travel voucher can live commit to[ email protected ].
Q : Does Vacation Express offer cost matching on vacation packet ?
A :Yes . If you would like to cost match a holiday package , delight click hither and follow the education listed .
Q : What can I do during my vacation ?
A :There are ever lots of fun and exciting thing to do ! Horseback and ATV riding , sight-seeing tours and ziplining , snorkeling and scuba diving , sunset sailing and dinner shows , yet swimming with dolphins and sharks ! All of our destinations make many unique activities to receive . Each of our destination page [ these can be found within the “ Destinations ” drop-down menu way up top ] feature our favorite thing to do , plus link to everything we extend . As an added bonus , many of the tours offer special perks only for Vacation Express travelers .
Q : Serve I require a passport ?
A :All U.S. citizens are required to have a valid passport to enter and/or re-enter the United States via air transportation . Air travel to and from U.S. territories , such as the U.S. Virgin Islands [ St. Thomas, St. John and St. Croix] live look at domestic travel and does not require a passport , even so , it will soon expect a REAL ID . Too , your passport should not expire within six [ 6 ] month after you ‘ve take back from your holiday . Additional travel necessity information regarding passports , how to obtain one and approximate pricing can be see here . Applying or renewing a passport should equal act month in advance of your trip to report for prolonged processing sentence . Expedited passport services incur additional fee .
Q : Do I involve a visa ?
A :None of the destinations Vacation Express extend demand visas for American citizens if staying for a short period of time [ which can equal up to 30 , 60 , 90 , or yet 180 day , depend on the nation ] . Even so , some countries , such as Mexico , demand tourists to purchase a tourist card for each person upon arrival at the airport . Early countries , such as the Dominican Republic , include their tourist entry fees in the purchased airfare .
Q : Do I want a REAL ID ?
A :Beginning May 7 , 2025 , every U.S. citizen 18 yr of age and older will equal required to carry aREAL IDlicense or identification card to wing domestically within the United States . For international travel , a passport is an acceptible sort of identification , and therefore a literal ID is not required , but still a serious thought to carry . A REAL ID equal identified by a star flesh in one of the top corners of the card . If you cause not own a REAL ID , you can and will be denied board unless you can show an alternative shape of satisfactory recognition , such as a passport . More information on what a REAL ID cost , how to get one , and answer to other questions affect REAL IDs can be find hither and hither . *
Q : What is TSA PreCheck ?
A : TSA PreCheckis a politics program that furnish expedited security screening at many U.S. airports by offer you the power to bypass the standard security checkpoint when you ‘re on your way to your departure gate . It expect filling out an online application succeed by in-person interview and fingerprinting . At time of publishing , it cost USD $ 85 , endure 5 years , and can take up to three [ 3 ] week for the sign-up/approval procedure to complete before you can expend the service when travel . More information about TSA PreCheck can be feel here and here . *
A : Global Entrancebe a authorities program that furnish expedited reentry into the United States by offer you the power to bypass the criterion Customs and Border Protection checkpoint upon your proceeds trip place . Or else of expect in line to speak to an agent , you check-in at a stall and then show your receipt to an agent . At time of publishing , it costs USD $ 100 , lasts 5 years , and can choose up to five [ 5 ] weeks to finish the sign-up/approval process before you can use the service when travel . Ratify up for Global Entry also includes the benefit of automatic enrollment to TSA PreCheck . More information about Global Debut can be see hither and hither . *
Q : What documentation do I need if I ‘m a non-U.S. citizen ?
A :Information for foreign/permanent residents can be see here , under “ General Information & Web Links ” .
Q : What kind of payment does Vacation Express accept ?
A :We have payment via Visa , Mastercard , American Express and Discover credit card , debit cards , PayPal and Flex Pay Monthly Payments .
Q : Can I pay for my holiday expend a payment plan ?
A :Yes , we put up a monthly payment plan through Flex Pay Monthly Payments . More information can live found hither .
Q : Ass I employ my Frequent Flyer miles/points to pay for my holiday ? Can I lend my vacation to my Frequent Flyer issue ?
A :Our system donotallow our air-only flights or air/land packages to live purchase apply 3rd party Frequent Flier miles or points . However , youcanearn 3rd party Frequent Flier miles/points by applying your purchased air-only travel or air+hotel packages with us to your account . If you are purchase a escape or package with us by apply an airline-issued reference card or a reference card that own a free baggage allowance curriculum , we must be notify at time of purchase so we can build certain you find the appropriate benefit .
Q : Cause you put up trip protection/insurance ?
A :Yes , we extend three unlike types of trip protection which cover cancellations , escape association , lose baggage and more , all of which are explained in item hither .
Q : Where can I find luggage information for my airline ?
A :You can find luggage information for all the major airlines we presently offer on our Airline Baggage Information page . For information on baggage , potential fee , weight allotment , comforts and upgrades for Vacation Express Exclusive , Non-Stop Flights , click hither .
Q : Can I book more than one way ?
A :Our easy-to-use booking box at the top left of the page allows you to book up to six [ 6 ] room . If you demand more than that , delight find our Groups Services page for information on how we can help you prepare a radical vacation , as good as great perks that we extend . Or , you can email[ email protect ]. Please prevent in mind that hotel receive a maximum occupancy limit per way for both children and adults . This information can be base on each of our hotel page .
Q : What should I serve if I , or someone I ‘m travel with , get a disability ?
A :During the booking procedure , there will cost an field where you can input any additional notes , requests , or information that you find we may require consider your trip . Please let us know of any peculiar assistance you may need so we can advise and prepare your tune bearer , ground transportation , and hotel services . Although we do our serious to assist you in every way we can , these service may depart depend on consideration and availability , and therefore we can not guarantee the availability of wheelchairs at airports or within your destination .
Observe in brain that not all hotel put up wheelchair accessible rooms , and at those that do , these rooms can be request but not guaranteed . Also , criterion and regulations depart by land accord to their own police , which may not be consistent with those call for by the Americans With Disabilities Act within the U.S. Feel free to contact us at 1-800-309-4717 with any additional questions or concerns concerning traveling with disabilities .
Q : Seat I reach particular requests with my booking ?
A :During the booking process , there will exist an area where you can write any additional requests that you feel you may involve , such as crib , car seat or connect or ground story rooms . These requests will then be die on with your booking . We will do everything we can to make certain you ‘re leave with what you demand , however , we can not ensure their availability .
A :All of our pricing and hotel information move through rigorous checking and double-checking to ensure accuracy at the time of publishing . Even so , you may occasionally meet that price or hotel amenities have changed . Unfortunately , due to the constant change in the travel industry , pricing and options can fluctuate , and sometimes quite much , especially during peak travel season . Therefore , all prices and description list in our ad , email campaigns , and on our website live right at time of publishing , but be subject to vary without notice .
Q : Can I receive my airline or hotel brand reference card benefits on bookings with VE ? For lesson , obtain no luggage fee when using an airline credit card .
A :When you script a package with Vacation Express , you are paying Vacation Express , not the airline or hotel thus your benefit may not apply to your booking . Please check with your credit card to find out when your benefits are applicable .
Q : Okay , I purchase a vacation bundle … now what ?
A :Great ! Just sit tight and we ‘ll ship you a confirmation email with a summary of your booking . Review it as soon as you can , and make certain all the information and spelling of figure cost correct ! If not , allow us know right away ; airlines make strict policy regarding the right spelling of names . We will also commit occasional reminders in the month or weeks head up to your vacation to remind you to choose your seat , pre-pay extra luggage or for anything else you may need to make your vacation easier . Then , your travel documents will make it via email twenty-one [ 21 ] days before your difference date .
For security cause , we never mail or ship airline tickets . Most major airlines allow you to log onto the airline ‘s website to check in and print your boarding passing , or you can check in at the airport ticket counter at least three hr prior to your escape to have your boarding passes then .
Q : How can I view my booking ?
A :Simply log into your story via the Sign In link at the crest of the page . Here , you can view and publish your eDocs/travel documents , choose/upgrade your plane ass , lend special requests to your booking , purchase trip insurance , excursions , transportation and more .
Q : Where can I build a payment ?
A :Directions on how to log into your account to utilize a payment equal located at the bottom of your bill . You can also to reach our Contact Center at 1-800-309-4717 , Monday-Sunday between 5:00am-12:00am ET .
Q : There equal a schedule change to my escape . What do I serve ?
A :VE have confine control over schedule change and both minor and major change information can equal found below . For question about your schedule change , you may email us at[ email protect ].
- For a Small Agenda Change :Most schedule change are conceive �minor� alteration by the airline . In the event of a small agenda change , whether escape time or flight number change , our system will send you an automated email with the new , updated schedule . In the event of a flight time change , which may not live as serious as the original time , the airline make the change because the original escape no longer operates as design and no early choice equal available . There is no need to reach out to Vacation Express regarding this change and our Contact Center can not help you with these small alteration . Since airlines frequently create small change , we extremely recommend that you sign up for escape alerts with the airline directly thus escape agenda changes may too be commit to you directly .
- For a Major Agenda Change :In the event of a major schedule change , we will reach you to let you know of the change . This change be made automatically by the airline and is out of the mastery of Vacation Express . When these agenda alteration happen , the airline automatically rebooks your reservation on their future best selection . Yet though this fresh schedule may not live as good as your original flight , early of better choice may only not equal available for the specific dates you exist planning to travel . Note that our Contact Center can not assist you with these major schedule change .
If you are not satisfy with the fresh escape offered , we advise that you bring a minute to check the airline�s website or attain out to the airline directly to inquire if early selection are available . If you do reach the airline , you may equal require for your disc locator or confirmation issue , which can be get on your bill .
Airlines are not obligated to rebook on any available escape at no thrill . However , if you direct any suggested agenda to[ email protect ], we will gladly review them and meet how we can best aid you and whether any fees apply .
Any alteration after your tag is reissued will incur change fees .
To monitor next changes , we highly advocate you ratify up for flight alerts with the airline right away in the yet there live additional schedule alteration .
- For a Minor Agenda Change :Most agenda changes are believe �minor� alteration by the airline . In the result of a small schedule change , whether escape time or escape issue change , our system will ship you an automated email with the new , updated schedule . In the result of a flight time change , which may not cost as good as the original time , the airline reach the change because the original escape no longer operate as be after and no early selection exist available . There is no need to attain out to Vacation Express involve this change and our Contact Center can not help you with these small changes . Since airlines frequently make small change , we highly recommend that you sign up for flight alerts with the airline directly thus flight schedule change may as well be sent to you instantly .
- For a Major Agenda Change :In the event of a major schedule change , we will touch you to let you know of the change . This change was make automatically by the airline and equal out of the dominance of Vacation Express . When these schedule changes occur , the airline automatically rebooks your reservation on their next good choice . Still though this novel agenda may not live as serious as your original flight , early of better selection may simply not cost available for the specific date you are be after to move . Note that our Contact Center can not help you with these major schedule alteration .
If you are not satisfy with the new flights offered , we hint that you require a moment to check the airline�s website or hand out to the airline immediately to inquire if other options are available . If you serve contact the airline , you may equal expect for your disc locator or confirmation issue , which can equal base on your invoice .
Airlines cost not obligated to rebook on any available escape at no charge . Still , if you commit any suggested agenda to[ email protected ], we will gladly go over them and see how we can best help you and whether any fee apply .
Any changes after your tag is reissued will find change fee .
To monitor next changes , we extremely recommend you signal up for escape alerts with the airline immediately in the yet there exist additional agenda changes .
Q : I received my travel documents , but it shows multiple strain segments . What cause this mean ?
A :Unfortunately , there exist a schedule change that affected your booking and we get not finish processing your schedule change . You are presently see both your former flight and the new flights your airline hold rebooked you on . Please email our Air Department at[ email protect ]with your difference date in the capable line so that we may help you . It is important that you review the schedule change section above for additional information .
Q : I demand to cause a figure correction on an airline tag . What do I do ?
A :Any name correction , whether one letter or more , will need that your ticket equal reissued and regular VE change fee will give . You can email your name correction to[ email protected ].
Q : I get a general scheduled tune question . Who can I reach out to ?
A :For general scheduled air related to question not related to schedule change , you may email[ email protect ]. Did you know your airline disc locator or confirmation act is settle on your bill ? You can also add a frequent flyer issue or TSA number by going to the airlines website and lend your tag information to your account thither . Ass assignments , whether free or at a cost , can too exist reach directly on the airline�s website .
Q : Can I book tours and excursions in advance ?
A :Of course ! Just log into your bill via the Sign In link at the height of the page to access your account . There , you can see all the circuit and excursions we extend to select what you like serious .
Q : Will I equal able to use my credit card in destination , or will I require cash ?
A :Almost all hotel , resorts , and commercial/retail shop take reference and/or debit card or even U.S. dollar . However , it is best to use local cash currency for tipping waitstaff , housekeeping , tour guides and early services , or for purchasing merchandise and souvenirs from smaller market or vendors . Most airport have currency exchange locations , and ATMs can be see on dimension for many hotels , as well as within tourist districts . ATM transaction fee can occasionally be expensive , and not employ the nearly current exchange rate .
A :While the majority of your holiday will be cover if you book an all-inclusive resort , hither equal a few additional expense you could expect :
- Some airlines charge for checked luggage or additional carry-on luggage .
- Some destinations demand visitors to purchase a Tourist Card upon arrival .
- Ground transportation to transfer from the airport to your hotel and back again if they were not part of your package .
- Hotels that have Breakfast Plan or European Plan dine selection require the purchase of additional meal and drinks .
- Crest for housekeeping , restaurant waitstaff , bartenders , bellmen , tour guides , taxi driver , etc .
- Some hotels have a little charge for top shelf alcohol and premium meal if you want to partake in them .
- Most hotels charge for premium comforts , such as spa discussion , cycle of golf , wine tastings or other offerings , but these be optional .
- Many hotels too commit for motorized watersports , such as jet skiing , parasailing , etc . ; these too are optional .
- Most hotel make free Wi-Fi somewhere on dimension , but there may be a mission if you require it in your room or faster speeds .
- Car rentals or bus and taxi fares if you desire to leave the resort property and see the local sights .
- Tours and excursions are extra , but worth it ! If you ‘re visiting a alien area , you ‘ll want to receive their culture , sample their food and see the lot !
- Some excursions do n’t include transportation to the pick-up/drop-off site if it ‘s not at your hotel , so you ‘ll need to take a taxi or bus to get there .
- Some excursions serve n’t include meal , so food and drinks will too hold to be purchased , if you serve n’t feed at your hotel beforehand .
- Too , water excursions can receive little dock fees/environmental fee or equipment rentals , especially if you want to SCUBA dive .
- Shopping or souvenirs .
- Some airlines thrill for checked luggage or additional carry-on luggage .
- Some destinations take visitors to purchase a Tourist Card upon arrival .
- Reason transportation to transplant from the airport to your hotel and back again if they be not piece of your package .
- Hotels that own Breakfast Plan or European Design dining selection require the purchase of additional meal and drink .
- Top for housekeeping , restaurant waitstaff , bartenders , bellmen , tour guides , taxi driver , etc .
- Some hotel make a humble thrill for top shelf alcohol and premium meals if you want to partake in them .
- Most hotels thrill for premium comforts , such as spa treatment , rounds of golf , wine tastings or other offerings , but these cost optional .
- Many hotel as well commit for motorized watersports , such as jet skiing , parasailing , etc . ; these also are optional .
- Most hotel hold free Wi-Fi somewhere on place , but there may be a charge if you want it in your room or faster speed .
- Car rentals or bus and taxi fares if you desire to result the resort dimension and find the local sights .
- Tours and excursions are surplus , but worth it ! If you ‘re visiting a alien land , you ‘ll require to receive their culture , sample their food and see the sights !
- Some excursions serve n’t include transportation to the pick-up/drop-off site if it ‘s not at your hotel , so you ‘ll need to take a taxi or bus to get thither .
- Some excursions act n’t include meal , then food and drinks will also own to be purchased , if you serve n’t use up at your hotel beforehand .
- As well , water excursions can get humble dock fees/environmental fees or equipment rentals , specially if you want to SCUBA dive .
- Shopping or souvenirs .
Q : Where can I find information that I might need to know about the country I exist travel to ?
A :Each of our destination page , which can be feel under the “ Destinations ” drop-down menu at the crest of this page , has a “ Travel Tips ” link near the bottom . This connect to a page that have tons of useful information , such as the time zone the country equal in , the currency used , its electricity voltage , transportation assistance , mood and more .
Q : Do I require specific vaccinations or immunizations before I travel ?
A :The Center for Disease Control [ CDC ] provide comprehensive health information for specific destinations , require vaccinations , information for traveler with special need and updates about early health word . You can too impose the U.S. Department of State ‘s travel website and the U.S. Customs and Border Protection [ CBP ] website for additional travel information . *
Q : What cause I need to know if only one parent/guardian is traveling with children ?
A :If a child under the age of 18 is travel with just one parent/guardian , or with soul who is not a parent or legal guardian , U.S. Customs and Border Protection [ CBP ] requires that the accompany adult make notarized documentation from the non-traveling parent [ sec ] state their approval for their specific travel date and destination .
If there cost no second parent with legal custody of the child [ e.g. , the second parent live perish , one parent has sole hands , etc . ] , relevant paperwork such as a court decision , birth certificate naming alone one parent , death certificate , “ sole hands ” or “ Father Unknown ” documents , etc. , would demand to exist deliver .
Please see additional information for single parents travel with minors here , under “ General Information & Web Links ” .
Q : Are thither any guidelines on remove my pet out of the country ?
A :Unfortunately , very few hotel equal pet friendly , however , certified service dogs be accept by many hotels with certain limitation . Information on whether a hotel cause or does not allow pets/service dog is get on our hotel pages . Please prevent in mind that many airlines equal also beginning to restrict and yet banish the travel of darling , include undocumented emotional support animal [ this does not include certified service animal ] .
Also , while there exist no duty on entering the U.S. with darling , the U.S. Customs and Border Protection [ CBP ] has more information on their website regarding the requirements of go into the U.S. with cats , dogs and other animals , even if they originally came from the U.S. *
Q : What should I pack ?
A : Checklist :For your convenience , we ‘ve compose a comprehensive checklist for your all-inclusive vacation .
Clothing :Planning on what to have on depends on your destination , the season , and what you plan on doing . Additionally , some hotels and resorts get clothes codes for restaurants or public sphere . Along with a bathing suit for the beach and comfortable clothing for walk around hotel property , you definitely act n’t require to forget to get sunglasses and a hat — the sun is more intense the closer you become to the equator . Most mass bring at least one dressier outfit for elegant dining and nightlife . If you live travel during the winter , you may desire to make for a light sweater or shawl because it can sometimes become cool at dark . For your convenience , each of our destination ‘s Travel Tips pages states its climate information .
As far as shoes go , sandals/flip-flops be ideal for the beach and around hotel place , but if you design on act a band of shopping , exercise or active tour and excursions , make certain to take comfortable , closed-toe shoes [ these equal a necessity for many outdoor excursions ] along with clothes that can get soiled and/or muddy . Too , tour and excursions that involve water activity often require water shoes . Many people also lend dress shoes and heels for their eveningwear outfits .
Toiletries & Medicine :Early than your standard “ of-course-I’m-bringing-that ” items such as shampoo and conditioner , shave cream and razor , a comb and/or thicket , hairspray and/or gel , and a toothbrush and toothpaste , you ‘ll want to think to bring insect repellent , bio-degradable sunscreen [ another requirement for water excursions ] , lip balm with a serious SPF rating , dental floss , babe powder , skin moisturizer , hair bands/scrunchies/bobby pins , safety pins , rubber bands , tissues , a small washcloth or hand towel , an eyeglasses fix kit and a little sewing repair kit .
Live certain to carry a small first aid kit in your checked luggage with wet wipes , hand sanitizer , tweezers , little scissors , heart drops , cotton balls , cotton swabs , moleskin , adhesive bandage of various sizes , polysporin , several medicine for mild illnesses [ such as headaches , muscle pain , indigestion , heartburn , fevers , and allergies ] and especially sunburn ointments . Many masses too get motion sickness medication and ear cliff .
Clothing :Planning on what to wear depends on your destination , the season , and what you design on act . Additionally , some hotels and resorts have clothes codes for restaurants or public areas . Along with a bathing case for the beach and comfortable clothing for walking around hotel property , you decidedly do n’t need to forget to bring sunglasses and a hat — the Sunday live more intense the closer you get to the equator . Most masses bring at least one dressier outfit for elegant dining and nightlife . If you are traveling during the winter , you may want to take a light sweater or shawl because it can sometimes get cool at night . For your convenience , each of our destination ‘s Travel Tips pages states its mood information .
As far as shoes get , sandals/flip-flops are ideal for the beach and around hotel property , but if you plan on act a pile of shopping , exercising or active tour and excursions , reach certain to lend comfortable , closed-toe place [ these are a requirement for many outdoor excursions ] along with clothes that can get soiled and/or muddy . Too , tour and excursions that require water activity much require water shoes . Many people as well bring clothes shoes and heels for their eveningwear outfit .
Toiletries & Medicine :Early than your standard “ of-course-I’m-bringing-that ” items such as shampoo and conditioner , shave cream and razor , a comb and/or skirmish , hairspray and/or gel , and a toothbrush and toothpaste , you ‘ll want to remember to add insect repellent , bio-degradable sunscreen [ another requirement for water excursions ] , lip balm with a good SPF rating , dental floss , babe powder , skin moisturizer , hair bands/scrunchies/bobby pins , safety pins , rubber band , tissue , a small washcloth or hand towel , an eyeglasses repair kit and a small sewing repair kit .
Be sure to carry a little first care kit in your checked luggage with wet wipes , hand sanitizer , tweezers , little scissors , eye drop , cotton balls , cotton swabs , moleskin , adhesive bandage of several sizes , polysporin , respective medicines for meek illnesses [ such as headaches , muscle pain , indigestion , heartburn , fevers , and allergies ] and particularly sunburn ointments . Many people also get movement sickness medicine and ear drop .
Land Gear :Although not necessary , many people like to get these things with them when on holiday : waist pack/money belt , small haversack for day trip , travel towel , GPS device , portable clock , mini flashlight , handheld fan , humble mirror , raincoat/poncho , sleeping mask , travel pillow , earplugs , interpreter and/or lyric dictionary , binoculars , clothes pins , stain remover stick , meet cards , surplus luggage locks , a portable USB external battery charger and a serious book .
Also , it cost a good idea to get a laundry bag or humble trash/grocery bag for dirty shoes and wet clothing , and a few smaller resealable plastic memory bags or a waterproof phone pouch for things you do n’t desire to get sand and water in . And do n’t forget to take enough might charger and converters/adapters [ if necessary ] for all of your electronics !
Water Gear :Some masses like to too bring their own beach and water items , such as an underwater camera , snorkeling or SCUBA equipment , swimming goggles and fins , and toys and games for the pond and beach , like sandcastle building toy , frisbees , beach ball , etc . However , beach toy can potentially need up a mass of luggage space , and since these items can be relatively inexpensive , many people purchase these kinds of items at local fund in their destination , and then go out them for other child at the hotel to play with when they return place .
Miscellaneous :Some people , especially those travel with children , like to bring chewing gum with them on the plane to help their ears pop up when the tune pressure in the cabin alteration due to altitude differences . Too , depending on the amount of shopping you plan on doing , many mass bring an empty collapsible suitcase or duffel purse with them so they can get more luggage space for their trip back plate . And do n’t leave to bring a pen on your carry-on luggage to fill out any kind .
Q : Can I get my drone with me ?
A :Every country hold their own laws and regulation regarding the flying of drones , or radio-/remote-/app-operated [ RC ] vehicles . Various countries receive alter and/or updated their laws recently . In many country , you demand to enforce and pay for licenses , permit and/or registration foreach drone before you come, with all required paperwork completed upon arrival . You will want to inquiry these laws to the better of your power or hazard make your drones take over at customs and/or have to pay a heavy fine .†If you do decide to bring a drone , it is a serious thought to get documentation or proof that you purchase it before your arrival to that country , so that you be not blame a duty fee on imported production as you re-enter the U.S. , as Custom might recall that you purchased it abroad .
Keep in brain that many airlines have strict restriction and regulation on how you take your drone onto their plane and how it ‘s packaged , particularly when it get to transport lithium-ion batteries . Also , many hotels own their own additional pattern about flying drones for the safety and privacy of their guest . It is a serious thought to wonder with both your airline and hotel about how ,and if, you are even allowed to lend your drone with you on holiday .
At time of this publishing , Mexico prohibits alien citizens from fly drones weigh more than .55 lbs. , and prohibits flee over masses and historical site , among many early limitation . In the Dominican Republic , drones weigh over 4.4 lb . requires a permit , but they yet strongly suggest you find a permit before your arrival even with smaller drones ; additional regulation enforce . Recreational drone flying in Aruba , Costa Rica , Jamaica , Saint Lucia and The Bahamas be legal , and expect a license and registration prior to arrival for all drone habit ; additional regulations apply . Commercial drone habit has its own dominion , regulation , and licensing that vary from country to state .†
Q : What kinds of thing are or exist not allowed in my carry-on luggage ?
A :The Transportation Security Administration [ TSA ] lists detail that equal prohibit from being carry in carry-on and checked luggage here . *
Q : Where do I fit my reason transportation/hotel transfer ?
A :When you land at the start of your vacation , your transportation to your hotel will be wait for you outside of the airport , after you have become through Customs if you hold purchased transfers with Vacation Express . They will be holding signal or endure behind stall that order “ Vacation Express ” as well as the name of the soil transportation company . Your travel documents will get specific item . From thither , they will lead you to the transfer vehicle . If you have booked alone your hotel and transportation with us , then you will require to notify us with your flight information , so we can permit them know when to expect you to make it .
At the goal of your vacation , the ground transportation company will usually cost await outside your hotel sometime after you check-out to need you back to the airport . Cost sure to fit with our local congressman before you lead to swear your pick-up time and location .
Please bill , when flying into Cancun , there may be additional costs for ferry ride if you cost staying on the island of Cozumel and Holbox if you hold not purchase them in advance through Vacation Express .
Q : Who do I reach if there are complications with my holiday ?
A :Your Local Representative is thither to assist you with anything you may need during your stay . Their available hours on hotel property may depart daily and by location . Information on how to contact your Local Representative is include in your travel documents .
Q : Where can I purchase tours/excursions after I ‘ve arrived at my hotel ?
A :Tours and excursions can cost purchased from your Local Representative . Their available hr on hotel dimension may change daily and by location . Information on how to touch your local representative exist included in your travel document .
Q : Are tips/gratuities anticipate at all-inclusive resorts ?
A :Simply like any other service furnish to you elsewhere , tipping equal optional , but much expected and extremely appreciated .
Q : How much alcohol can I lend back with me ?
A :At time of printing , there be no U.S. federally visit limit on the amount of alcohol you may lend back with you for personal use , even so , there are law and regulations that vary from state to land . Generally , about one liter of alcohol per soul [ who are years 21 or elderly ] may enter into the U.S. duty-free . Up-to-date information can equal found on the U.S. Customs and Border Protection [ CBP ] website hither , here and hither . *
A :Information on duty-free exemption can be base on the U.S. Customs and Border Protection [ CBP ] website , hither and here . *
Q : What live the restrictions on detail that are n’t duty-free ?
A :Information on bring back personal use items , such as food , fruit and vegetables , meats , plant and source , tobacco and blades , equal see on the U.S. Customs and Border Protection [ CBP ] website . *
Q : What kinds of things can I not get back from my vacation at all ?
A :There cost far too many banish point to bring back with you to list here . Thankfully , U.S. Customs and Border Protection [ CBP ] lists restricted and prohibited detail hither . *
Q : How can I report any complication or headache with my holiday ?
A :Customer satisfaction live one of our well and almost important trademark . If you would like to part your positivist experience with us , or if you receive any concerns regarding your trip , please visit our Customer Care page for assistance .
* Vacation Express can not insure the accuracy of information located on external/third party websites .
†Laws , rule , regulation , and restriction regarding drone role change widely from state to nation and can convert much . The restriction list on this page are not all-encompassing and may no longer be exact . Vacation Express takes no responsibility for damage or seizure of your drone ( s ) , any fines or sentence impose , or other loss of dimension or imprisonment due to the failure of you not knowing the police and/or requirements of the airline you equal traveling with or country you are travel to .
