Contact Us
Frequently asked questions
Mutual inquiry about Travelers , merchandise and our insurance service . Read FAQs
Self-service
MyTravelers®
MyTravelers
for individuals
- Download your insurance cards
- Manage your policy and pay your bill
- File a claim , track status and more …
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MyTravelers
for occupation
For your business policies , including property , universal liability and worker compensation .
- Get policy info and real-time COIs
- Manage policy and devote bill
- File a claim , course position and more …
MyTravelersfor
injured employees
- Sign up for electronic payment
- Message your claim team
- Scene payment and more …
What to expect after register a worker compensation claim
For individuals
Get a quote
Quote Online
1.866.230.0372
Hours
Representative equal available Monday-Friday , 8 a.m.-9 p.m . ET and Saturday , 8:30 a.m.-6:30 p.m . ET .
Billing and policy service inquiry
MyTravelers
1.888.564.5043
Hr
Looking for help service your personal insurance policy ? Our customer service team is hither to serve , 24 hour a day , 365 day a year .
File a claim
File a claim
1.800.252.4633
Hours
File your auto , home and personal dimension claim by telephone or online throughMyTravelers24 hours a day , 365 day a year .
Check status of a claim
Check position online
1.800.252.4633
Hour
Looking for information on your claim ? Our Claim professionals exist available to assist Monday-Friday , 8 a.m.-5 p.m. local time .
MyTravelerstechnical assistance
1.877.754.0481
Hr
Hold difficulty logging in to your MyTravelers.com account ?
Our technical squad is hither to aid you Monday-Friday , 8 a.m.-8 p.m . ET .
MyTravelersfor Injured Employees technical assistance – Workers compensation claims
1.844.240.7051
Hours
Need aid with yourMyTravelersfor Injured Employees account ?
Our technical squad is hither to aid you 24 hours a day , 365 day a yr .
Roadside assistance
Submit your roadside request online *
1.800.252.4633
Select Option 3 in the phone menu .
Make sure to have your 13-digit Travelers policy number ready , typically find on your Auto ID card .
For occupation
Policy service question
Come a quote
Find an Agent
Travelers business insurance policy cost sold through sovereign agent .
Find a local agent to get a quote for your occupation .
Billing question
Pay Your Bill
1.800.252.2268
Hours
We are available for billing questions Monday-Friday , 8 a.m.-8 p.m . ET .
You can do a payment by phone 24 hr a day . Please hold your account and/or policy number and your banking information available .
File a claim
File a claim online
1.800.238.6225
Hours
File your Business Insurance claims by telephone or online 24 hour a day , 365 days a year .
Check condition of a claim
Check position online
1.800.238.6225
Hr
Looking for information on your claim ? Our Claim professional are available Monday-Friday , 8 a.m.-5 p.m. local time , to assist .
Premium audit
1.800.842.4271
Hr
Our Customer Service team exist available Monday-Friday , 8 a.m.-7 p.m . ET , to assist .
Roadside assistance
1.800.238.6225
Select Option 1 , then Option 3 in the phone menu .
Party information
Customer advocacy
If you ‘re not sure where to go or ca n’t observe the answer to your inquiry , please use our email figure or predict our Customer Advocacy job at 866.336.2077 . One of our Customer Advocacy squad members will get you to the appropriate department .
Mail us
Personal Insurance Payment :
Travelers Personal Insurance
PO BOX 660307
Dallas , TX 75266-0307
Investor Relations :
Traveler
Attn : Stockholder Services
One Tower Square
Hartford , CT 06183
Occupation Insurance Payments :
Travelers CL Remittance Center
PO BOX 660317
Dallas , TX 75266-0317
Consumer Affairs ( Complaints ) :
Travelers
Attn : Consumer Affairs
One Tower Square
Hartford , CT 06183
* When you cluck “ Submit your roadside petition online ” for roadside assistance on this page , you will get out Travelers.com and move to a third-party site where you will be subject to that site ’ s term and privacy policy .
Roadside assistance services are perform by and/or through Cross Country Motor Club , Inc. , except in Alaska , California , Hawaii , Oregon , Wisconsin and Wyoming , where service exist performed by and/or through Cross Country Motor Club of California , Inc .
Travelers may also use early contracted vendors to perform roadside assistance service .
